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Managing Your Account

Why You Can't Log In (Possible Reasons)

Having trouble accessing your account? Here are four things you can try to do first.

How to Reset Your Password

Follow these steps if you want to change the password of your AIMS Online Account.

How to Edit Your Contact Details

Follow these steps to update your email address, phone number and newsletter subscription.

How to Edit Your Shipping Details

Follow these steps to add, update or delete an address on your AIMS Online Account.

How to Unsubscribe From the Newsletter

Follow these steps to unsubscribe from our email list.