Shipping Information

Shipping Information

Free Shipping

Orders over $150 (including GST) will be shipped free to Metropolitan Adelaide, Brisbane, Melbourne, Perth & Sydney (Sorry Tassie – we love but you’re so distant), except where the goods are:

  1. Bulky (eg an adult elephant); or
  2. Heavy (eg a baby elephant); or
  3. Dangerous Goods (eg a Ninja)

Orders under $150 will be charged freight according to the freight calculator on the Checkout page. Freight is automatically calculated based on the size & weight of the products ordered.

Despatch

We’ll send you an email as soon as your product has been despatched from our warehouse.

We aim to ship with 24 hours of receiving your order.  In busy periods, such as the lead up to Christmas, shipping may take a little longer.

Drop Shipping – Occasionally products will be shipped to you straight from our supplier.

Delivery

Where a tracking number is available, this will be provided to you so that you have as much visibility as possible

Metro – You should receive within 3 days.

Regional – Australia is a very big country and the exact shipping time will depends on your location. AIMS Industrial Supplies only uses highly professional freight companies to expedite prompt delivery. Unfortunately, in some extreme situations delivery can take up to 10 days from despatch to arrive.

Note that a number of the products sold on this website are considered “Dangerous Goods” (eg. paint & lubricants) and cannot be sent via air and therefore will need to be shipped via road freight.

If you have placed an order during a particularly busy period (eg Christmas) or during a holiday period then this may delay the delivery.